POLICIES

SHIPPING

Free shipping – for all domestic or international orders.
Orders placed with an Asian address ship by Sf-express with a signature required for delivery.
Please allow up to 1-2 business days for processing before your order ships.
If you need to place an order for rush shipment please contact customer care at info@labriells.com

 

DELIVERY

Free 1-3 days delivery Asia via Sf-express
Free 5-12 days delivery worldwide
Free 3-5 days EMS delivery worldwide for purchase over $200

 

IMPORTATION SHIPPING POLICY

If you order products from our site for delivery to an international delivery destination, your order may be subject to import duties and taxes once a shipment reaches your country. You will be responsible for payment of any such import duties and taxes; LABRIELLS has no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from LABRIELLS you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.

 

EXCHANGES

We offer exchange sizes for product received within 7 days, however the shipping fee should be covered by customers. We will do our best to fulfill your exchange request. For exchange sizes please contact: info@labriells.com
For international returns please mark clearly "returned goods - no commercial value".
All sale merchandise is final sale. We will not accept returns, or order cancellations on sale merchandise.

 

RETURN & REFUND

Please note, we only accept returns for items purchased at full price being defective products, this excludes any other purchases made with a discount. Please ensure that all items returned are in the condition in which you received with original packaging and tags intact. Please use a prepaid, secure, and traceable delivery service to the following address and must be delivered within 14 days upon receipt of request.

 

1F., No.88, Ln. 296, Sec. 6, Minquan E. Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.)
LABRIELLS return dept.
+886 2 2630 5554

 

Please note, original shipping charges will be deducted from your merchandise refund. Unless you have received a damaged or de-fective item.

 

Click here to submit a return request. You will receive a reply within 24 hours.

 

For international returns please mark clearly "returned goods - no commercial value". All sale merchandise is final sale. We will not accept returns, or order cancellations on sale merchandise.

 

You will receive an email from LABRIELLS confirming that your return is received and your refund has been processed. Please allow 2 business days from the time we receive your return for the refund to be processed. Please allow your financial institution up to 11 busi-ness days to post the refund to your account.

 

REFUSED SHIPMENTS

If you refuse the shipments, you will be responsible for the original postage cost, returning package cost and customs charges that are incurred on the package. This amount will be deducted from the merchandise refund.

 

OUR PRODUCTS

Please note that although we have made best effort to display the colors accurately. We can not guarantee that your computer's dis-play of the colors reflect the color of the products accurately.
All sizes and measurements indicated on our site are approximate. There might be allowable tolerance.

 

PAYMENT

Payment can be made by visa, mastercard, china unionpay card, paypal and alipay. All credit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment, we will not be liable for any delay or non-delivery.

 

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CUSTOMER CARE EMAIL

info@labriells.com